Knowledge Base
Explanations, tutorials, guides and useful tips for using Promote
Get started
Log in and password
- Password not accepted during account setup
- Introduction to Sign-In Options
- First time login
- Passwordless Sign-In
- Two Factor Authentication
- Single Sign On via Company Sign in
Your Global Menu
- The Qualifications tab in the Global Menu
- Introduction to the Global Menu
- The Dashboard tab in the Global Menu
- The Programs tab in the Global Menu
- The Users tab in the Global Menu
- The Resources tab in the Global Menu
Build your program - The Builder in Promote
- Introducing the Builder
- Promote builder basics - three levels
- Create a New Program
- Create a Block
- Create an Event
- Create a Milestone
Admin Specials in Promote
Technical Information
- Credly Integration User Guide
- Arlo Integration User Guide
- Office 365 Email Setup Checklist for Promote
- Single Sign On Integration Guide
- Single Sign On configuration
- Technical requirements
Program settings
- Introduction to Program Settings
- Multi-language programs
- Program content translation
- Program diploma
- Program name
- Program Support Information
Timeline - Date Management
- Introduction to the Timeline
- Timeline type - Program start/end date
- Timeline type - Individual Start Dates
- Switching program timeline type
- Setting dates in a program
- Setting days from start for individual programs
Program resources and attachments
- General about resources
- Create a New Resource
- Assign existing resources
- Program resources list
- How to embed videos
- Images
Reports
Users
- Admin permissions
- Session attendance tracking
- Program language selection
- Introduction users, members and roles in Promote
- How to import members via CSV
- How to add members one by one
Invitations
Learner in Promote
Coach in Promote
Facilitator in Promote
- Good practice being a Facilitator in Promote
- A facilitator's guide to create engagement using Promote
- How to assign a Facilitator to a Task
- Learner status in facilitator view
- Interact with your learners in Promote
- Announcements
Payment Integration
AI Assistance in Promote
Remora – The Tool for AI Bot Creation
Fetch
- Introducing Fetch – The Intergrated Survey and Quiz Tool for Promote
- Add admins to Fetch
- Familiarize yourself with the main titles
- Main Questions and Question Parts in Quizzes
- Main Questions and Question Parts in Surveys
- The 'Description' Fields in Fetch