Invitations and notifications are sent from Promote via email from an address at the promotelogin.com domain, usually noreply@promotelogin.com with the sender name Promote.
At the organization level, the person responsible for email filtering should ensure the domain is whitelisted to prevent any email from Promote being rejected as spam.
Individual users should be instructed on how to prevent the email messages from being treated as junk mail by their installed email client.
We highly recommend to test accessing Promote from all unique client locations to make sure there are no firewall, email or browser compatibility issues before sending invitations to training programs.
- Internet Access
A high-speed connection to the Internet is required. - Browser access
To access Promote all users require access to HTTPS (Port 443) through any firewall, Intranet or VPN to the Internet with restrictions lifted for the following domains:
• *.promotelogin.com
• *.promoteapp.net - E-Mail Whitelisting
Spam filtering software either at a corporate firewall, 3rd party, or desktop level should not block email sent from the following domain:
• promotelogin.com - Browser Compatibility
Promote works best with the latest version of the following web browsers:
• Google Chrome
• Microsoft Edge
• Mozilla Firefox
Using older browsers (for example Internet Explorer 11) that do not support the newest standards may result in missing some of the functionality in Promote.
Disabling browser features (such as JavaScript and cookies) may reduce functionality and could potentially render certain functionality unusable. We highly recommend that users update their browsers to the most current versions. - Javascript and Cookies
Your Internet browser must have Javascript and cookies enabled. - Computer Screen Resolution
For optimal user experience on a desktop Promote require a screen resolution of 1280 x 800 or higher - Mobile Access
Promote supports both Android and iOS and is fully functional on mobile devices - Privacy and Security
Please read more about privacy at our website ->