Creating a Voice Bot in Remora

This guide walks you through how to create an effective Voice Bot in Remora, including best practices for setup and optimization.

Content in this article

• Introduction to the Voice Bot
• Create your bot
  • Set up your bot
• Add the bot to Promote
• Manage your Bots
• Request more minutes

Introduction to the Voice Bot

A Voice bot enables speech-based interaction in a conversational format, accessible within your Promote program. It allows participants to ask questions and respond using their voice instead of typing, creating a faster, more natural way to engage with content. 

You can tailor your Voice bot to align with your program and training materials, making it a valuable addition that enhances the learning experience through more intuitive interaction.

Create your bot

1. Go to “Voice bots” in the left-side menu in Remora.
2. Click “Access Voice bots”.
3. Select your organization.
4. Click “+ Create” at the bottom of the page.

Set up your bot

You will now define several key fields. Each one plays an important role in shaping the conversation experience:

1. Bot Name
   Choose a short and simple name (e.g., Maria, Anne, James).
   This helps make conversations feel more natural and avoids confusion.
    
2. Voice
   Select whether the bot’s voice should be male or female.
    
3. Bot Role
   Clearly define who the bot represents (e.g., client, customer, manager).
   The bot should focus only on its own role, not the participant’s.
    
4. Participant (human role)
   What role is the participant (the human) playing?
   (E.g., salesperson, team member, manager)
    
5. Native language 
   Choose the native language of the bot.
    
6. Location of the Roleplay
   Specify where the interaction takes place. Keep it simple and preciser,, for example:
   • Office
   • Phone call
   • Online meeting
   • In-person meeting 
      
7. Scenario Description
   Describe the situation from the bot’s perspective.
   Keep it brief and focused, avoid overloading with details.

Tip: Train one skill at a time, such as:

• Active listening
• Handling price objections

8. Completion Criteria
   Define what success looks like for the roleplay.
   Keep it short and measurable. For example:

• The client agrees to a new meeting
• The client is ready to purchase
• The client is ready for the next step 

9. Starting Mood
   Use a neutral tone whenever possible.
   Strong emotions can lock the bot into a single communication style.
    
10. Feedback Criteria
    Add one clear sentence describing what feedback should focus on.
    Example:
    “Feedback should focus on how the participant handled price objections.”
     
11. Short description
    Write a short description of the bot. This text will only be visible to you
     
12.  After Saving
    Once your bot is saved, AI optimization is applied automatically.
    If needed, you can review or adjust the optimization using the Edit Bot option.

Add the bot to Promote

1. Navigate to the Bot in Remora

   • Open Remora and go to the voice bot you want to add.

2. Set the Platform Toggle

   • Make sure the toggle is set to “Promote platform only.”

3. Copy the Promote Link ID

   • Locate your Promote Link ID and copy it to your clipboard.

4. Insert the Voice Bot
   • Go to the assignment where you want the voice bot to appear.
   • Click the “Insert video or content” button.
   • Paste the Promote Link ID into the provided field and click 'Save'.

5. Finished!
   • Your voice bot is now added to the assignment.

 

Manage Your Bots

To manage your voice bots, start by expanding +Settings. In this menu, you’ll see several options:

• Copy bot – Create a duplicate of your current bot. 
• Copy to org. – Copy the bot to your organization for shared access. 
• Delete bot – Permanently remove the bot. 

• Edit bot – Make changes to your bot’s configuration or settings.

Request more minutes

If you need more minutes than your current limit allows, please email us at [e-mail] for assistance.