Welcome to Promote! On your Promote site, you will build, manage, and run programs for your learners. This article introduces the basics you need to get started as an admin and points you to key resources for further learning.
What’s in this article
- Find the admin view
- Global menu
- Add admins
- Languages
- Branding
- Site Support Information
- Technical Requirements
- Where to get help
1. Find the admin view
| After logging in to your Promote site, open the Admin view by clicking your profile picture (or initials) in the upper-right corner and selecting Admin from the menu. |
2. Global menu
In the Admin view, you’ll find the Global menu on the left-hand side of the screen. From here, you can access and manage everything that exists at the site level, for example:
Programs – List and manage all programs on your site.
Users – Manage all users.
Resources – Upload and update program resources.
E-learnings – Upload SCORM packages for use in programs.
👉 Learn more about the Global menu here >
3. Add admins
You can give other users admin rights by enabling admin permissions. This allows you to share responsibilities across your team.
👉 Read how to enable admin permissions for a user here >
4. Languages in Promote
Promote is available in 20+ languages. This changes the system text in the learner interface (buttons, menus, etc.) but not your program content or the admin interface. Learn more about languages in Promote >
5. Branding
Make Promote your own with your company logo and colours. Branding ensures learners recognise your organisation when receiving invitations or opening programs.
👉 Read more about branding here >
6. Site Support Information
On the login page and in emails, you can display support contact details so learners know where to turn if they have issues (e.g., logging in).
👉 Learn more about site support information here >
7. Technical Requirements
To ensure smooth delivery of invitations and notifications:
Have your IT team whitelist Promote’s email domains.
Check that learners’ devices meet browser and internet requirements.
👉 Learn more about technical requirements here >
8. Where to get help
For detailed guidance, visit the Promote Help Center (you’re here already!). You’ll find step-by-step guides, best practices, and updates on new features. If you can’t find the answer, contact support@promoteint.com.