As a Promote user, you have the option to enable Two Factor Authentication (2FA) for increased account security.
Content in this article:
- What is Two Factor Authentication (2FA)?
- Make Two Factor Authentication Mandatory on your site
- Enabling Two Factor Authentication for your account
- Signing in with Two Factor Authentication
- Disabling Two factor Authentication for a user as admin
What is Two Factor Authentication (2FA)?
Two Factor Authentication (2FA) is an additional layer of security that helps safeguard your account from unauthorized access. It does so by requiring two different forms of verification during the login process, which significantly reduces the likelihood of your account being compromised.
Make Two Factor Authentication Mandatory on your site
Two Factor Authentication (2FA) is available to all users. In addition, site owners also have the capacity to make the use of 2FA mandatory across their entire site.
As a site owner, it is possible to enable mandatory 2FA for either:
- All administrators
or, - All users (including administrators)
Once either of these options is enabled, every existing user will be prompted to register a One Time Password (OTP) app upon their next sign-in to Promote. Furthermore, when inviting a new user to Promote, they will be required to register an OTP app during their initial registration process.
To request mandatory 2FA for either administrators or all users on your Promote site, please reach out to us at support@promoteint.com.
Enabling Two Factor Authentication for your account
- Sign in to Promote
- Go to 'My Account' -> 'Security' and click 'Enable'
- Download or use a One Time Password (OTP) app of your choice, for example Google Authenticator
- Step 1: Use the app to scan the QR code or manually enter the code provided to register Promote in your OTP app
- Step 2: Confirm your registration in Promote by providing a One Time Password from your app
- Done!
The next time you sign in to Promote you will be required to provide a One Time Password from your app in addition to your email-address and password.
Signing in with Two Factor Authentication
When signing in to Promote with Two Factor Authentication enabled, a user will be required to provide a One Time Password in addition to the normal email and password.
Disabling Two factor Authentication for a user as admin
If a user has lost their One Time Password app or encounters any other issue signing in to Promote after enabling Two Factor Authentication, an admin can always disable this option for the user via admin.
- As an admin, navigate to “Users”
- Search for the user having issues
- Click to disable Two Factor Authentication for this user
Users who have Two Factor Authentication disabled by an admin will be notified via email. They can then sign in to Promote and enable it again if they wish.