Please note that Old Promote and Promote Next gen differ regarding this
If a learner doesn’t have a coach, the first facilitator in the admin list automatically becomes their coach when they do the first assignment with coach approval. The facilitator will be automatically invited as a coach as well, getting notifications when it’s time to approve assignments, etc.
Promote Next Gen
If a learner doesn’t have a coach and want to do a task with completion type coach approval, he/she will see the following message
NOTE - The email address is taken from the support information you set in the Program's settings. Read more about it here ->
If there is no support information in the specific program - the site support information will be displayed.